Frequently Asked Questions
Quick answers about delivery, keys, and support.
All products are digital. After your payment is confirmed, your license or product key is delivered electronically and is also available in your account under your orders.
Each purchase includes a license key tied to the product you bought. Follow the activation steps on the product page, and keep your key private.
Delivery is automated and normally happens shortly after your payment is confirmed. If something looks delayed, check your order status or contact support.
Supported platforms and system requirements are listed on each product page. Please check them before buying.
Reinstallation rules depend on the product. Details are listed on the product page, and support can help if you run into trouble.
Contact support with your order ID and we will look into it as quickly as we can.
Please read our Refund Policy (linked in the footer) for the conditions that apply to your purchase.
Open a support ticket from your account dashboard, or use the contact options in the Support section of this page.
Support
Need assistance?
Get help with purchases, activation, installation, or your account.